Quantity discounts available on select teas (same tea in one pouch): 5% off on 4 oz. or more - 10% off on 8 oz. or more
Orders
Please note that your credit card will not be charged until your order is shipped out. This allows the ability to make adjustments to your order by adding teas or other products by request.
Shipping
The Pleasures of Tea, LLC currently only ships to addresses within the 48 contiguous United States, Alaska and Hawaii. Please allow up to one week for orders to be shipped via Standard Ground Service. If you require faster delivery service, please e-mail your request to kristine@infuseteabarny.com and we will contact you to discuss your needs and the associated shipping charges.
Shipping Addresses
Please be sure to accurately input the shipping address! If an address is inputted incorrectly, the package will be returned to us or delivered to someone else. The Pleasures of Tea is not responsible for any orders in which inaccurate addresses have been provided. If an order is returned to us, we will gladly re-ship it with additional shipping charges incurred by the person who placed the order.
Gift Orders
We assume that orders are gifts where they are being shipped to a recipient and address that is different than the billing name and address. We include a zero-price packing slip in such orders and can include a personalized message. If you would like to include a personalized message, please include the message in the Comments section in the cart.
Damaged Items
The Pleasures of Tea, LLC must be notified of damaged items within five days of receipt, including weekends in order to obtain a replacement or refund. Photos of damaged items and shipping container will be required when submitting your claim. After five days, The Pleasures of Tea, LLC is under no obligation to replace or refund any damaged items.
Returns
Non-consumable items may be returned or exchanged within thirty days of receipt provided they are in the original packaging, have not been used, and are in saleable condition. Tea and other food items may not be returned, even if they are unopened.
Returns must be given prior authorization by emailing kristine@infuseteabarny.com. Instructions for returning the product will be provided upon authorization of return. Upon receipt of the returned item(s), a refund or exchange will be issued. The refund amount only applies to the cost of the product(s) and applicable taxes less a 10% restocking fee; no refunds will be given on the shipping charges.
Customer Information
Any customer information provided to The Pleasures of Tea, LLC will be used exclusively for internal sales and communication activities. The Pleasures of Tea, LLC will neither share nor sell any customer information. In addition, we do not store any customer credit card information, so this information will be required for each transaction.
Product Search
Didn't find a specific tea or other product in our online shop? E-mail your request to kristine@infuseteabarny.com or fill out the form in the Contact Us section. Or you may also include a comment in the Comments Section at checkout.
